Our Vision
About TS Haus
Built in Melaka. Built for AI operations.
TS Haus is an AI Operations Company founded by Shane Hau, combining software delivery, QA leadership and product management experience to turn repetitive business work into AI-powered operations with practical systems and human control.
- Built in Melaka
- AI Operations Company
- QA Lead / Project Manager background
- Serving globally
Founder profile
Shane Hau
- Experience
- 5+ years
- Markets
- Malaysia / Singapore
- Focus
- AI Operations
- Focus
- AI Workers & Automation
- Focus
- Systems, Integration & QA
Why TS Haus exists
Many businesses already have useful tools, capable teams and real workflows, but still spend time on repetitive work, manual handoffs and approval-heavy processes. TS Haus exists to improve those operations without adding unnecessary complexity.
Repetitive work consumes time even when the underlying business process is already understood.
Important context and handoffs become fragmented when work moves manually between tools and people.
AI is useful only when it improves a real workflow and keeps appropriate human control.
TS Haus starts with the smallest useful operating improvement, proves value, then expands.
Our Purpose
Built in Melaka. Made for the World.
We are building a homegrown technology company with global ambitions — rooted in Melaka, committed to practical innovation and meaningful outcomes.
Our Mission
To build practical AI solutions, intelligent software and digital products that solve real-world problems and empower businesses and people.
Our Goals
Make AI Practical
Turn AI from a concept into reliable tools and automation that improve real business work.
Build Products That Matter
Create useful, sustainable digital products that solve problems worth solving.
Grow Beyond Borders
Start in Melaka and build technology that can serve customers beyond our home market.
Our Core Values
The principles we aim to put into practice as we build, test and grow.
Build with Purpose
Start with a real need. Technology should earn its place by being useful.
Execution Matters
Turn ideas into working products, test them and keep improving.
Quality & Trust
Stand behind our work with honest claims, clear evidence and thoughtful QA.
Human First
Use technology to strengthen people’s capabilities while keeping important decisions accountable.
Always Evolving
Stay curious, learn from results and adapt as technology and customer needs change.
From software delivery to building TS Haus
The company is grounded in practical delivery work: testing, release readiness, product planning, workflow design and cross-functional business problem-solving.
Software and QA foundation
Shane started in software testing and quality assurance, working on customer-facing digital products.
QA leadership and project management
He later led QA processes, managed releases and coordinated cross-functional product work across different markets and teams.
Product-building experience
The work expanded beyond testing into product planning, workflows, user experience, delivery and operations.
TS Haus founded in Melaka
TS Haus was formally founded on 22 June 2026 to bring practical digital product and software experience into independent business services and products.
Current mission
Turn repetitive business workflows into governed AI-powered operations while keeping humans in control of consequential decisions.
Experience behind the studio
TS Haus combines delivery discipline with practical website, workflow and product thinking.
QA & Product Quality
- User journey testing
- Functional and regression testing
- Release readiness
- Detail-focused delivery
Project Management
- Scope clarification
- Cross-functional coordination
- Delivery planning
- Risk and issue management
Website & Digital Experience
- Conversion-focused structure
- Mobile-first design
- WhatsApp enquiry flow
- Basic SEO implementation
Business Systems
- Forms and intake
- Follow-up dashboards
- Lightweight internal tools
- Workflow simplification
Digital Products
- MVP thinking
- Product validation
- Iterative development
- Analytics and continuous improvement
How TS Haus works
The process is designed to keep scope practical, quality visible and next steps clear.
Start with the real problem
Do not recommend AI, automation, a website or a system before understanding what the business needs to improve.
Build the smallest useful version
Avoid overbuilding. Start with a scope that can be launched, tested and improved.
Quality before handover
Apply a QA mindset to usability, responsiveness, links, forms and launch readiness.
Make the next step clear
Every website, workflow or product should help the customer or business know what to do next.
Editorial and evidence method
TS Haus tests its own products and separates observed evidence from assumptions. Build notes publish failures and limitations alongside what worked, cite primary sources for external factual claims, and do not present internal product work as customer case studies.
- Observed results are labelled with their test boundary.
- Assumptions and unavailable data remain visible.
- External factual claims link to primary sources where possible.
- A release requires hands-on QA and accountable approval.
TS Haus also builds its own products
TS Haus develops public-facing tools and product experiments alongside client services. This keeps the studio close to real product planning, analytics, iteration and release work.
Trending Haus
Paused, demo-only concept showcase for an earlier trend-research direction.
View productLiveMY/SG SEO Checker
Website SEO checker for Malaysia and Singapore.
View productLiveMatch Haus
Football match companion with countdowns, brackets and reminders.
View productPublic BetaMemory Haus
AI-assisted photo restoration and family-memory tools.
View productA direct, founder-led working relationship
Clients communicate directly with the person planning and building the work, which keeps scope clearer and recommendations practical.
Built in Melaka. Serving globally.
Melaka is the origin and long-term home of TS Haus, not a boundary on who we can serve. We work across Malaysia and Singapore and remain open to remote clients globally.
Our Long-Term Ambition
Building Melaka's Tech Future.
Beyond building a company, we aspire to contribute to Melaka's innovation ecosystem, create opportunities for local talent and bring Malaysian-built technology to global markets.
Built in
Melaka, Malaysia
Serving
Malaysia, Singapore & global remote clients
Languages
English, Chinese and Malay
Start with the business problem
Tell me what you want to improve.
Whether it is repetitive operational work, an AI workflow, system integration, QA, website or product build, TS Haus will help identify the smallest useful starting point.
