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About TS Haus

Built in Melaka. Built for AI operations.

TS Haus is an AI Operations Company founded by Shane Hau, combining software delivery, QA leadership and product management experience to turn repetitive business work into AI-powered operations with practical systems and human control.

  • Built in Melaka
  • AI Operations Company
  • QA Lead / Project Manager background
  • Serving globally

Founder profile

Shane Hau

QA LeadProject ManagerProduct Builder
Founder-led studio
Experience
5+ years
Markets
Malaysia / Singapore
Focus
AI Operations
Focus
AI Workers & Automation
Focus
Systems, Integration & QA

Why TS Haus exists

Many businesses already have useful tools, capable teams and real workflows, but still spend time on repetitive work, manual handoffs and approval-heavy processes. TS Haus exists to improve those operations without adding unnecessary complexity.

Repetitive work consumes time even when the underlying business process is already understood.

Important context and handoffs become fragmented when work moves manually between tools and people.

AI is useful only when it improves a real workflow and keeps appropriate human control.

TS Haus starts with the smallest useful operating improvement, proves value, then expands.

From software delivery to building TS Haus

The company is grounded in practical delivery work: testing, release readiness, product planning, workflow design and cross-functional business problem-solving.

1

Software and QA foundation

Shane started in software testing and quality assurance, working on customer-facing digital products.

2

QA leadership and project management

He later led QA processes, managed releases and coordinated cross-functional product work across different markets and teams.

3

Product-building experience

The work expanded beyond testing into product planning, workflows, user experience, delivery and operations.

4

TS Haus founded in Melaka

TS Haus was formally founded on 22 June 2026 to bring practical digital product and software experience into independent business services and products.

5

Current mission

Turn repetitive business workflows into governed AI-powered operations while keeping humans in control of consequential decisions.

Experience behind the studio

TS Haus combines delivery discipline with practical website, workflow and product thinking.

QA & Product Quality

  • User journey testing
  • Functional and regression testing
  • Release readiness
  • Detail-focused delivery

Project Management

  • Scope clarification
  • Cross-functional coordination
  • Delivery planning
  • Risk and issue management

Website & Digital Experience

  • Conversion-focused structure
  • Mobile-first design
  • WhatsApp enquiry flow
  • Basic SEO implementation

Business Systems

  • Forms and intake
  • Follow-up dashboards
  • Lightweight internal tools
  • Workflow simplification

Digital Products

  • MVP thinking
  • Product validation
  • Iterative development
  • Analytics and continuous improvement

How TS Haus works

The process is designed to keep scope practical, quality visible and next steps clear.

01

Start with the real problem

Do not recommend AI, automation, a website or a system before understanding what the business needs to improve.

02

Build the smallest useful version

Avoid overbuilding. Start with a scope that can be launched, tested and improved.

03

Quality before handover

Apply a QA mindset to usability, responsiveness, links, forms and launch readiness.

04

Make the next step clear

Every website, workflow or product should help the customer or business know what to do next.

Editorial and evidence method

TS Haus tests its own products and separates observed evidence from assumptions. Build notes publish failures and limitations alongside what worked, cite primary sources for external factual claims, and do not present internal product work as customer case studies.

  • Observed results are labelled with their test boundary.
  • Assumptions and unavailable data remain visible.
  • External factual claims link to primary sources where possible.
  • A release requires hands-on QA and accountable approval.

A direct, founder-led working relationship

Clients communicate directly with the person planning and building the work, which keeps scope clearer and recommendations practical.

Fewer layers and less message loss.
Clearer scope and practical recommendations.
Honest discussion if a simpler solution is enough.
Suitable for small businesses, founder-led teams and early-stage product ideas.

Built in Melaka. Serving globally.

Melaka is the origin and long-term home of TS Haus, not a boundary on who we can serve. We work across Malaysia and Singapore and remain open to remote clients globally.

Built in

Melaka, Malaysia

Serving

Malaysia, Singapore & global remote clients

Languages

English, Chinese and Malay

Start with the business problem

Tell me what you want to improve.

Whether it is repetitive operational work, an AI workflow, system integration, QA, website or product build, TS Haus will help identify the smallest useful starting point.